FAQs
What types of fabrics do you offer?
At Pure Fabrics, we pride ourselves on our stunning selection of high-quality upholstery and curtain fabrics. From the luxurious Renaissance Fia Damask to the whimsical Wildflower Garden collection, our fabrics are designed to inspire creativity and transform your interior spaces into beautifully curated environments.
How can I ensure I choose the right fabric for my project?
Choosing the perfect fabric is an exciting journey! We recommend considering the style, colour, and texture that will best complement your space. Don’t hesitate to reach out to our passionate team for personalized advice and inspiration tailored to your unique vision!
What is your shipping policy?
We offer free standard shipping to any UK destination, making it easier than ever to bring your fabric dreams to life! For European destinations, the standard shipping cost is £19.95, and for all other locations, it’s £29.95. Your order will be delivered with care by trusted carriers like Royal Mail, UPS, or FedEx.
Can I return fabric if I change my mind?
As we create personalized goods in the form of cut lengths of fabric, we are unable to accept returns unless the item is faulty. We encourage you to carefully check your fabric upon receipt to ensure it meets your expectations before cutting. If you do receive a damaged or faulty item, please contact us within 7 days for assistance.
How long does it take to receive my order?
Delivery times may vary based on your location, but we strive to process and ship your order as quickly as possible. Once your order is shipped, you will receive a tracking number so you can follow your fabric’s journey to your doorstep!
Do you offer samples of your fabrics?
Yes! We understand that seeing and feeling the fabric is essential to making the right choice. We encourage you to request samples of our fabrics to experience their quality and texture first-hand before making your purchase.
How can I contact you for further questions?
We’re here to help! You can reach us via email at info@purefabrics.co.uk or give us a call at 01270 621784. Our dedicated team is excited to assist you with any inquiries you may have!